Font shows up wrong
Blueprint OMS can only display fonts that are stored on the server.
Fonts known to show up correctly for static text:
Serifs:
- Baskerville Old Face
- Bodoni
- Book Antiqua
- Bookman Old Style
- Cambria
- Century Schoolbook
- Fanwood TT Regular
- Garamond
- Georgia
- Palatino Linotype
- Times New Roman
Sans serifs:
- Arial
- Calibri
- Franklin Gothic Book
- Gill Sans
- Segoe
- Tahoma
- Trebuchet
- Verdana
Fonts known to show up correctly in editable fields:
- Arial
- Times New Roman
Text in a text box wraps unexpectedly
This could be because the font was changed into a larger one. Extend the width of the text box to account for the horizontal expansion of text due to the font change.
Letter has more pages than expected
- Check that there are no blank lines at the end.
- Check that you're not using a foreign font.
- Check that your pictures don't have alt text except where intended.
Letter is less than one page long; next letter starts on the same page
Add a footer containing a blank line to your letter.
Too much vertical line spacing in a multi-line address
Select the "address" merge field, and then expand the "Paragraph" menu and decrease the spacing before the line and/or after the line.
Address is not fully visible through envelope window
- Insert a text box roughly where you want the address block to be.
- Right-click on the text box and select More Layout Options.
- Change the settings to match the pictures below.
Merge field fails to make image appear
- Ensure that you copied the merge field exactly.
- Put the placeholder image in a text box.
Can't see how to add alt text to an image in a table
Drag the picture out of the table, add the alt text, and then drag the picture back into the table.
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